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Considered the most popular social network. Â With over one billion registered users, Facebook is the network with the largest amount of potential customers. Â Creating business pages is a great way to engage with potential customers on a regular basis.
This network is perfect for sharing visual content in the form of images or short videos.  A great way to engage with customers by sharing visual content which is a great way to inform your customers how to enjoy your products/offerings.
Another network that plays a significant role.  Twitter has over 270 million active users.  What differentiates this social network from others is the micro-blogging 'Tweets' method of sharing content.  A great way to inform your customers of new product offerings instantly.
Our Social Media Management Process
From beginning to end, we will be with you every step of the way.
#1: Â Assign a Social Media Account Executive to Your Account
Our account executive will be assigned to your account from conception through the duration you utilize our services. This person will schedule a call time and if applicable visit your location to gather information and learn about your business and needs.
#2: Â Develop a Strategy Specific to Your Goals
Based on the information gathered from your interview with your account executive, the right strategy will be created. Our account executive will do a complete competitive analysis based on your products/offerings, learn what goals you have for social media, and develop a strategy on the social media platforms that make most sense for your business.
#3: Â Develop a Timeline of Events For Social Media Platforms
Once you agree on the strategy developed for your business. Our account executive will create your accounts on Social Media and start building content. In addition we will coordinate with you any promotions, advertisements, and content prior to going live. Our account executive will lay out calendars (usually a month prior) and you will approve of those prior to anything being shared across the platforms.
#4: Â Interact, Engage, Monitor and Analyze
Our services include managing and monitoring the content, comments, messages, reviews, and will respond on your behalf to engage your customers. In addition, we will analyze the success rate during the programs to ensure growth.
#5: Â Social Analytics, Insights and Reporting
Your account executive will analyze the success of your social media platforms, advertisements, and promotions on a monthly basis. You will also be provided a report detailing the success of your campaign. Our account executive will schedule meeting with you to discuss progress and to plan for the ensuing months.
#6: Â Communication
Communication with our clients is the most important aspect of our business. In order to best maximize the efforts of our businesses, we must be able to make changes or change directions at any given moment.